----------- Original Message ---------------------------------------------------------

From: "Conor Doyle"
To: anil@indovisiontours.com
Sent: Friday, March 03, 2006 2:49 PM
Subject: Re: Mr. Conor Doyle : India tour : Final itinerary & price

Hi Anil

We got back safely after a wonderful experience. The services of Indovision added hugely to our enjoyment. I have to start with our driver Kanwarlal. He was very pleasant to be with. He was relaxed but always utterly professional. He is an excellent driver and we always felt safe (something one does not say lightly about Indian roads). We felt very safe with him and knew he was always looking out for us in every way.

Your guides were always punctual and helpful. ( they were all keen that Indovision was pleased with their services). I have recommended Indovision to everybody I have spoken to.

On your website: It is important to make people confident that you are what you are. I recommend some photographs of say, you, your brother, some of your drivers and guides. Also a photo of your office (internal and external). Perhaps a short cv of you and one other person. Then how about a slogan. Something along these lines :BIG ENOUGH TO LOOK AFTER ALL YOUR NEEDS, SMALL ENOUGH TO GIVE YOU PERSONAL SERVICE. It is a little bit cheeky but confident:; but then you do deliver.

Please feel free to run any ideas by me. I would be delighted to help in any way I can. ( I am in shipping myself and employ over 300 so I understand how important people are)

Good luck.
I am very busy now. When I get more time I will write you a fuller commentary on our itinerary ( mostly good though I do have suggestions)

Conor Doyle

----------- Original Message ---------------------------------------------------------

From: Jos Smits
To: sunil@indovisiontours.com
Cc: Jozef/Willemien Smits ; Henk/Diny Smits
Sent: Sunday, February 26, 2006 9:25 PM

Dear Sunil Yadav,

My apologizes that I did not send you a message earlier. But because of moving our household from one place to another, we had other priorities.

I want to let you know that our trip in India, organized by Indovision tours, was very good.
All six of us are very satified of the arrangements you made.
The service of the local agents was OK, the guides gave us a lot of information, the drivers were always in time and did there job very well and we have no complaints about the accomodations, the breakfast and the program.

So we thank you very much for this good service. Because of that too, our experiences were great and we got a good impression of the parts of India we visited. We will recommandade Indovisionttours to friends and family.

Thanks again and, who nows, we will meet again, somewhere, sometime!!!

Jos Smits and co-travellers

PS My e-mail adress will change on the beginning of next month. I dont know yet the new adress.

Henk/Diny Smits
Jozef/Willemien Smits

----------- Original Message ---------------------------------------------------------

From: "Alan Jenkins"
To: <anil@indovisiontours.com>
Sent: Saturday, February 25, 2006 10:20 PM
Subject: Re: India tour-thanks and a question

Dear Anil

This says many many many thanks..
Our trip was superb -and much of the credit goes to you and your company for such superb organisation . Quite outstanding -and I have been telling many people that . ( a special thanks to our main driver -Mr Murugan ..)

So thanks !
Alan





----------- Original Message ---------------------------------------------------------

From: "James P. Warfield"
To: anil@indovisiontours.com
Sent: Thursday, February 16, 2006 6:40 PM
Subject: Thank You

Anil,

Just a note of thanks for all your help. I very much appreciated your thoroughness and professionalism throughout our association. I promise to write a complete evaluation of the hotels, guides, etc. in a few days. At my request, we went directly to the airport last Sunday without stopping for the detailed receipt that I requested from you. Please e-mail it to me. My very best to you and all at Indovision who made my visit to your country an enjoyable and memorable one.

James P. Warfield

----------- Original Message ---------------------------------------------------------

From: "Anisa Giga"
To: anil@indovisiontours.com
Sent: Monday, February 20, 2006 5:32 PM
Subject: Re: Hotel in Mumbai & Udaipur/Mumbai flight

Anil Hi,

Thankyou for all your help in organizing our trip around India.
The drivers were very helpful and obliging through out our travels with them.

Whilst most of our trip was enjoyable, the experience was mared by our stay at both the trident Hilton hotels. We had asked for a cott for our 2 year old son at both the Hilton hotels but did not receive them. On the second night at Udaipur after complaining several times in 1 day, they gave us a single bed. We did not use it as my son is only two and could have fallen off it. With the exception of one housekeeeping staff [Manoj] at Udaipur, the staff at both the Hiltons were generally quite unhelpful. We infact placed a formal complaint at reception at Udaipur Hilton. We had asked for the manager and assistant manager , but neither were available. My two year old son had food poisoning and was quit ill during this time. My son was had a high temperature, was vomitting, and had diarrhoea. Under these circumstances all three of us had to sleep in 1 bed! For my son's ill health we had to ask for a doctor, who gave Rayhaan an injection and prescribed various medication. The hotel staff at Udaipur were well aware of all this! My troubles were made worse by the attitude, general unhelpfullness and slow speed of response of the staff at these hotels.

I would appreciate it if you could make a formal complaint to these hetel's and keep me informed of their responses.
We will be returning to India next october, and will contact you nearer the time for further travel arrangements. Next time please do not book us into any Hilton Hotels.

Akber Giga



----------- Original Message ---------------------------------------------------------

From: "Patrick CASNEDI"
To: anil@indovisiontours.com
Sent: Sunday, January 22, 2006 7:37 PM

Dear Anil,

This is to tell you that we have made a wonderfull trip in Rajasthan and Goa with your reliable, flexible and friendly support. Thanks again to you and our sincere congratulations to our kind Driver who took care of us on the unforgettable indian roads. Please send him our best regards.

We will recommend you to our friends and to the French community who will visit India.

Best Regards
Patrick & Jacqueline CASNEDI
Versailles, France


----------- Original Message ---------------------------------------------------------

From: "A ROBERTSON"
To: anil@indovisiontours.com
Sent: Wednesday, January 11, 2006 1:32 AM
Subject: Good Holiday

Hi Anil

We would like to take this opportunity to thank you for the overall quality of the arrangements you made for us and the speed with which you responded to any queries we may have had and any changes we wished to make to our arrangements. Everything worked very well indeed.

We will send you our feedback on the various hotels later but it is worth mentioning that the Olive Brook was one of the most peaceful and relaxing places we have ever stayed in. We have already reccomended your company to a couple of people.

Did you get the rail tickets which we sent to you when we decided to fly from Trivandrum to Mumbai?

Thanks again.
Ian & Alison Robertson

----------- Original Message ---------------------------------------------------------

From: "Shah"
To: <anil@indovisiontours.com>
Sent: Thursday, January 12, 2006 2:44 AM
Subject: THANK YOU

Dear Mr. Anil Yadav,

THANK YOU to all those at Indovision involved in organising our honeymoon to India. You are to be congratulated on the efficiency & courtesy right throughout our stay. A VERY SPECIAL THANK YOU to our driver, Mr. Kanwar Lal, without whom we would have been very nervous. He was very kind, thoughtful & courteous at all times. His gift of the Rose Malas to us on New Year's day was very kind & my wife Tara was especially very touched by his gesture. His driving skills are excellent inspite of the fact that a motorbike rider deliberately scratched the passnger side & then sped off. When we had a
request for anything, to Mr. Kanwar Lal, it was no trouble at all. A very humble & kind individual. It was our privilege to meet him & God willing,
when we next return to India, which we will once we have saved enough, we will be delighted for him to drive us again.
In the meantime, if we can assist Indovision to obtain any further clients from UK, we will be delighted to assist. As for your survey form, please
find below our report.

Hotel Accomodation Food Service
Hotel Connaught, New Delhi 3 3 3
EastBourne Resort & Spa, Shimla 3 3 4
Hotel Piccadily, Chandigah 3 3 2
Hotel Jaypee Palace, Agra 4 4 4
Hotel Sugan Niwas Palace, Jaipur 3 2 1
Hotel Hindustan Intl, Varanasi 2 -1 1

As you will see from the remarks above, Hotel Sugan Niwas had very SLOW service & the quality of food was just about okay.

Hotel Hindustan Int'l was the worst experience we had.in India. Sadly, I ended up compaining to the General Manager & our bill for extras like room
service for Rs 420 approx was cancelled. The object of the complaint was being served with powdered milk that was dated August 2004 & even after the
complaint to reception, we had the same scenario in the evening. The first morning, the food at 9.30am was COLD, after complaint to the captain, was
supposed to be cooked fresh but still served existing cold scrambled egg, duty manager was called by us & food cooked but was served with COLD
grilled tomatoes. It would not serve Indovision to use this hotel again. We have nothing but admiration for the way Indovision personnel conducted
themselves & the efficiency of your organisation is greatly admired by us. We will certainly use your services again in the future.Thank you all for
the wonderful experience on our honeymoon. Our special regards to Mr. Kanwar Lal.

Should you have any questions or if we can assist you in any way, please do not hesitate to contact us. Our best wishes to you all, your staff &
families for a very happy & peaceful 2006.

Tara Persad-Shah & Yashwant Shah




----------- Original Message ---------------------------------------------------------

From: <geethanjali.kuperan>
To: <anil@indovisiontours.com>
Sent: Tuesday, January 10, 2006 12:32 AM
Subject: Re: India tour.

Hi Anil,

Hope you had a good New Year. Just wanted to take this opportunity to thank you and Kuldip for the tour that you organised. We had a very good holiday and will definitely recommend you to any friends wishing to visit Delhi / Rajasthan.

Also, I have a friend who is looking into booking around 20 double rooms at Samode Haveli in Jan 2007. Would it be possible to give me a quote on what the cost for that would be?

Thanks,
Geetha



----------- Original Message ---------------------------------------------------------

From: "Woodall, Lee"
To: anil@indovisiontours.com
Cc: Ruth Tapparo (E-mail)
Sent: Wednesday, January 04, 2006 10:01 PM
Subject: India Tour

Namaste Anil,

Apologies for not sending you our feedback from our India Tour sooner than today.
We were very impressed with the service that you provided the service that we received overall was first class!

Our specific comments are as follows:

Park Hotel, Delhi - Hotel superb, location excellent, city tour adequate
County Inns Hotel, Jaipur - Hotel comfortable, location excellent, city tour good
Sherbagh, Ranthanbore - Tents superb, service and food the best we received - fantastic hospitality, safari tours good but no Tiger - not your fault its a game of chance!
Howard Park Plaza, Agra - Hotel, by the standard of the others poor - but we chose it! Tour adequate worth the stop for the Taj, excellent but would rather have not spent the night in Agra at all!

Driver - Really polite, looked after us well and kept us safe, only let us down with his restaurant choice in Agra! - Overall excellent!

With our thanks for all of your help with our booking and best wishes for 2006.

Kind Regards
Lee Woodall
Financial Analyst



----------- Original Message ---------------------------------------------------------

From: "Adam Berkley"
To: anil@indovisiontours.com
Sent: Tuesday, January 03, 2006 8:31 PM
Subject: Great holiday

Dear Anil

We are now all safely home and recovering from the long journey.
We had many wonderful experiences and would like to thank you for all the advice and recommendations and for ensuring that everything went so smoothly.

We were particularly concerned that if we didn’t get along with our guide on the Agra to Udaipur section it could be a difficult 8 days. However, Amit was excellent, very knowledgeable and pleasant company too.

The restaurant in the Broadway Hotel on the last evening was very good, as you said. I called you only because the Hotel itself was not so nice, and we had some time to wait there. We did not want to go to a market carrying our passports & tickets etc. However, it all worked out fine.

We have completed the questionnaire in your folder and I will fax it to you.

Many thanks again.
Adam Berkley